2006-02-27: OTRS goes ITIL
 | More than 20,000 installations worldwide prove every day the smooth operability of OTRS in heterogeneous IT environments. Many companies, especially IT service management companies, value official certifications, possibly the most important being ITIL. Thus, OTRS is now starting an initiative to reach ITIL certification. The first steps of certification should be taken summer 2006. According to our research, OTRS would actually be the first open source project with an ITIL certification. |
News Archive
2010
- 2010-08-31 OTRS ITSM receives Bossie award
- 2010-08-23 OTRS 3.0.0 beta2 is released!
- 2010-08-17 OTRS::ITSM 2.1 beta2 is released!
- 2010-08-10 OTRS on iPhone Available for Download!
- 2010-08-02 OTRS 3.0.0 beta1 is released!
- 2010-07-28 OTRS::ITSM 2.1 beta1 is released!
- 2010-07-27 OTRS User Meetup 2010/08 will take place instead of Release party
- 2010-07-25 OTRS 3.0 Beta Release party canceled!
- 2010-07-13 OTRS iPhone App update.
- 2010-07-09 OTRS invites all interested to a beta release party!
- 2010-06-29 OTRS AG to release iPhone App. (Sneak Developer Preview)
- 2010-06-28 OTRS::ITSM 2.0.3 is released.
- 2010-06-15 Linux Tag 2010 in Berlin, is over. Sad, but true.
- 2010-05-27 Meet OTRS at Linux Tag 2010 in Berlin!!
- 2010-05-25 OTRS is blogging!
- 2010-05-11 OTRS Launches Its Global Partner Program
- 2010-05-05 OTRS expands operations to Latin America
- 2010-04-28 OTRS releases new OTRS::ITSM 2.0: the first open source ITIL-compatible change management
- 2010-04-19 OTRS has new international user forums.
- 2010-04-15 OTRS Inc gets a new General Manager.
- 2010-04-09 OTRS admin training between 25/05/2010 and 27/05/2010 (German)!
- 2010-04-07 OTRS Derivatives Web Released.
- 2010-03-18 OTRS back from Chemnitz Linux Days
- 2010-03-11 OTRS at Chemnitz Linux Days
- 2010-03-04 OTRS::ITSM Back from Pink Elephant
- 2010-02-16 OTRS @ CeBIT
- 2010-02-15 OTRS::ITSM @ Pink Elephant
- 2010-02-09 OTRS on Windows - Update vs. Upgrade.
- 2010-02-08 OTRS 2.4.7 is released (security related)!
- 2010-01-30 OTRS admin training between 15/02/2010 and 17/02/2010 (German)!
- 2010-01-29 OTRS, new look and feel and a new face for the community!
- 2010-01-27 OTRS admin training between 08/03/2010 and 10/03/2010 (German)!
- 2010-01-12 OTRS 2.4.6 (Aitutaki - One Foot Island, Cook Island) is released!
2009
- 2009-12-25 Merry Christmas!
- 2009-12-23 Thanks for making OTRS 2.4 such a success!
- 2009-12-23 OTRS AG to be listed at the stock exchange!
- 2009-12-22 OTRS at the CeBIT in Hannover, Germany (March 2-6, 2010)
- 2009-12-11 OTRS.org adds a new search feature to speed you in finding help!
- 2009-11-12 OTRS admin training between 07/12/2009 and 09/12/2009 (German)!
- 2009-10-23 OTRS @ Pink Elephant's ITSM Conference and Exhibition in Feb 2010
- 2009-10-19 OTRS 2.4.5 (Aitutaki - One Foot Island, Cook Island) is released!
- 2009-09-25 Meet ((otrs)) at the IIR Service Desk Forum 2009 in Mainz, Germany
- 2009-09-18 Spanish OTRS forum
- 2009-09-15 1st German open source golf tournament
- 2009-09-14 OTRS on IRC
- 2009-09-11 Screencast - How to upgrade OTRS on Windows
- 2009-09-10 Screencast - How to install OTRS on Windows
- 2009-09-05 OpenNMS extension for OTRS 2.4 is available!
- 2009-09-02 OTRS 2.4.4 (Aitutaki - One Foot Island, Cook Island) is released!
- 2009-08-18 OTRS 2.4 - The Dashboard in a Nutshell
- 2009-08-16 OTRS in Persian
- 2009-08-14 OTRS 2.4.3 (Aitutaki - One Foot Island, Cook Island) is released!
- 2009-08-11 OTRS 2.4 - New Features on YouTube!
- 2009-08-10 OTRS admin training between 28/09/2009 and 30/09/2009 (German)!
- 2009-07-29 OTRS 2.4.2 (Aitutaki - One Foot Island, Cook Island) is released!
- 2009-07-27 OTRS::ITSM 1.3.1 for OTRS 2.4 (Whitehaven Beach) released!
- 2009-07-25 Sys-Admin loves OTRS :-)
- 2009-07-22 OTRS 2.4.1 (Aitutaki - One Foot Island, Cook Island) is released!
- 2009-07-10 OTRS 2.4.0 beta5 (Aitutaki Beach) is released!
- 2009-07-09 Feedback from the Community! Translation update!
- 2009-07-07 Your help is needed! Update the OTRS 2.4 translation files.
- 2009-07-01 OTRS 2.4.0 beta4 (Aitutaki Beach) is released!
- 2009-06-09 OTRS 2.4.0 beta3 (Aitutaki Beach) is released!
- 2009-05-18 OTRS 2.4.0 beta2 (Aitutaki Beach) is released!
- 2009-04-20 OTRS 2.4.0 beta1 (Aitutaki - One Foot Island, Cook Island) is released!
- 2009-02-16 OTRS admin training between 27/04/2009 and 29/04/2009 (German)!
- 2009-01-22 OTRS 2.3.4 (Bora Bora) is released!
2008
- 2008-12-31 Brand new plugin checks for Nagios to monitor OTRS!
- 2008-11-27 OTRS admin training between 26/01/2009 and 28/01/2009 (German)!
- 2008-11-21 Meet OTRS at Service Desk Forum 2008 (November 24-25) in Mainz, Germany
- 2008-11-12 OTRS meets openNMS!
- 2008-10-20 The SIRIOS 2.2 modules for OTRS 2.3 are released
- 2008-10-08 SIRIOS 2.2.0 beta2 is released!
- 2008-10-07 OTRS 2.3.3 (Bora Bora) is released!
- 2008-09-24 SIRIOS 2.2.0 beta1 is released!
- 2008-09-11 Meet OTRS at Nagios Conference 2008 (September 11-12), Nuremberg, Germany
- 2008-08-25 OTRS 2.3.2 (Bora Bora) is released!
- 2008-08-14 OTRS admin training between 13/10/2008 and 15/10/2008 (German)!
- 2008-08-05 OTRS 2.3.1 (Bora Bora) is released!
- 2008-07-22 OTRS 2.3.0 rc1 (Bora Bora) is released!
- 2008-07-07 OTRS 2.3.0 beta4 (Bora Bora) is released!
- 2008-07-05 Your help is needed! Update the OTRS 2.3 translation files.
- 2008-06-26 OTRS 2.3.0 beta3 (Bora Bora) is released!
- 2008-06-15 OTRS is talking with SugarCRM
- 2008-06-04 OTRS 2.2.7 (Ipanema) in 26 languages released!
- 2008-06-02 OTRS 2.3.0 beta2 (Bora Bora) is released!
- 2008-05-19 OTRS 2.3.0 beta1 (Bora Bora) is released!
- 2008-05-09 OTRS admin training between 30/06/2008 and 01/07/2008 (German)!
- 2008-05-06 CNET.com Blog: OTRS an open-source ticket system worth watching
- 2008-05-05 OTRS::ITSM 1.1.1 (Whitehaven Beach) released!
- 2008-04-09 FAQ 1.3.1 is released!
- 2008-03-31 OTRS 2.2.6 (Ipanema) is released!
- 2008-03-20 OTRS is available at JumpBox.com!
- 2008-01-28 OTRS 2.2.5 (Ipanema) is released!
- 2008-01-15 OTRS admin training between 18/02/2008 and 19/02/2008 (German)!
2007
- 2007-11-27 OTRS admin training between 11/12/2007 and 12/12/2007 (German)!
- 2007-11-10 Short intro how OTRS.org is improving the quality of OTRS
- 2007-11-07 OTRS 2.2.4 (Ipanema) is released!
- 2007-11-05 Known Error Report: OTRS 2.2.3 memory leak!
- 2007-09-18 OTRS 2.2.3 (Ipanema) is released!
- 2007-08-03 OTRS 2.2.2 (Ipanema) is released!
- 2007-08-03 OTRS::ITSM 1.0.2 (Whitehaven Beach) is released!
- 2007-07-15 ((otrs))-Team at JP Morgan Chase Corporate Challenge in Frankfurt (germany)!
- 2007-07-14 Jobs at ((otrs))!
- 2007-07-02 OTRS 2.2.1 (Ipanema) is released!
- 2007-07-02 OTRS::ITSM 1.0.1 is released!
- 2007-06-20 Request for help to update the OTRS 2.2 translation tables.
- 2007-06-19 OTRS 2.2.0 rc1 (Ipanema) is released!
- 2007-06-01 World Domination: The success story of Linux- and Open-Source-rollout at german Federal Foreign Office
- 2007-05-29 OTRS 2.2.0 beta4 (Ipanema) is released!
- 2007-05-29 OTRS 2.0.5 (Klong Jark Beach) is released!
- 2007-05-29 OTRS::ITSM 1.0 beta4 (Whitehaven Beach) is released!
- 2007-05-07 OTRS 2.2.0 beta3 (Ipanema) is released!
- 2007-04-19 Meet OTRS.org at MySQL Conference and Expo (April 23-26) in Santa Clara, California (USA)
- 2007-04-17 OTRS::ITSM 1.0 beta2 (Whitehaven Beach) is released!
- 2007-04-16 OTRS 2.2.0 beta2 (Ipanema) is released!
- 2007-04-12 OTRS 2.1.7 (Playa Esmeralda) is released!
- 2007-04-02 OTRS 2.2.0 beta1 (Ipanema) is released!
- 2007-03-02 OTRS 2.1.6 (Playa Esmeralda) is released!
- 2007-02-14 RSS Feed now available for OTRS.org news!
- 2007-01-27 OTRS 2.1.5 (Playa Esmeralda) is released!
2006
- 2006-12-18 OTRS 2.1.4 (Playa Esmeralda) is released!
- 2006-11-21 OTRS 2.1.3 (Playa Esmeralda) is released!
- 2006-10-26 OTRS 2.1.2 (Playa Esmeralda) is released!
- 2006-10-11 Meet OTRS at Open Source meets Business 2007-01-24 till 2007-01-26, Nuremberg
- 2006-10-05 OTRS 2.1 (Playa Esmeralda) is released!
- 2006-09-29 OTRS 2.1 Stable Release comes out Oct. 5th. 2006
- 2006-08-31 OTRS 2.1.0 beta2 (Playa Esmeralda) is released!
- 2006-08-02 OTRS 2.1.0 beta1 (Playa Esmeralda) is released!
- 2006-06-20 Job opportunity at ((otrs)) - Join the Original!
- 2006-05-26 New OTRS.org Sponsors: IP Exchange GmbH and Thomas-Krenn AG!
- 2006-05-09 The official SIRIOS.org homepage is now online!
- 2006-04-25 Meet OTRS.org on LinuxTag 2006 at Wiesbaden (2006/05/03 until 2006/05/06)
- 2006-03-29 OTRS advanced training between 2006/05/03 and 2006/05/05 (German)!
- 2006-02-27 OTRS goes ITIL
2005
- 2005-12-23 OTRS wish merry christmas and a happy new year!
- 2005-11-22 OTRS 2.0.4 (Klong Jark Beach) released!
- 2005-10-07 OTRS 2.0.3 (Klong Jark Beach) released!
- 2005-09-27 OTRS advanced training between 10/10/2005 and 12/10/2005 (German)!
- 2005-08-22 OTRS 2.0.2 (Klong Jark Beach) is available!
- 2005-08-20 Over 8500 downloads of OTRS 2.0!
- 2005-08-01 OTRS 2.0.1 (Klong Jark Beach) is available!
- 2005-07-20 OTRS 2.0.0 beta6 (Klong Jark Beach) is available!
- 2005-07-14 Jobs at ((otrs))!
- 2005-07-06 OTRS 2.0.0 beta4 (Klong Jark Beach) is available!
- 2005-05-17 OTRS 2.0.0 beta2 (Klong Jark Beach) is available!
- 2005-05-09 OTRS advanced training between 23/05/2005 and 25/05/2005 (German)!
- 2005-05-02 OTRS 2.0.0 beta1 (Klong Jark Beach) is available!
- 2005-04-15 OTRS 2.0 Beta 1 will be availabe on 1 Mai 2005.
2004
- 2004-10-18 OTRS 1.3.2 (Sandy Beach) is available!
- 2004-09-30 1. place in "Open Source Best Practice Award"!
- 2004-09-28 OTRS in the IT magazine "iX" (10/2004)!
- 2004-09-22 OTRS 1.3.1 (Sandy Beach) is available!
- 2004-09-08 OTRS 1.3 Beta 4 (Sandy Beach) Released
- 2004-08-25 OTRS 1.3 Beta 3 (Sandy Beach) Released
- 2004-08-22 OTRS 1.3 (South Beach) ahead!
- 2004-07-08 OTRS 1.2.4 (South Beach) is available!
- 2004-06-16 OTRS at the LinuxTag (Karlsruhe, Germany / 2004-06-24)
- 2004-04-08 OTRS 1.2.3 (South Beach) is available!
- 2004-03-06 OTRS at Chemnitzer Linux-Tag
- 2004-02-23 OTRS 1.2.2 (South Beach) is available!
- 2004-02-16 OTRS 1.2.1 (South Beach) is available!
- 2004-02-09 OTRS 1.2 Beta 3 (South Beach) is available!
- 2004-02-02 OTRS 1.2 Beta 2 (South Beach) is available!
- 2004-01-22 OTRS 1.2 Beta 1 (South Beach) is available!
2003
- 2003-12-27 Jobs at ((otrs.de))!
- 2003-08-29 ((otrs.de)) -> commercial support for the OTRS
- 2003-07-13 OTRS 1.1.3 (Bondi Beach) is available!
- 2003-06-01 OTRS 1.1.2 (Bondi Beach) is available!
- 2003-05-29 Linux-Magazine (July 2003)
- 2003-05-14 OTRS at LinuxWorld (San Francisco (CA), USA / 2003-08-06)
- 2003-05-06 OTRS at LinuxTag (Karlsruhe, Germany / 2003-07-12)
- 2003-05-01 OTRS 1.1.1 (Bondi Beach) is available!
- 2003-04-24 OTRS 1.1.0 RC2 is available!
- 2003-04-16 OTRS 1.1.0 RC1 is available!
- 2003-03-10 OTRS 1.0.2 (Sunset Beach) is available!
- 2003-02-14 OTRS 1.0.1 (Sunset Beach) is available!
- 2003-02-04 OTRS 1.0.0 RC3 is available
- 2003-01-19 OTRS 1.0.0 RC2 is available
- 2003-01-09 OTRS 1.0.0 RC1 is available
2002
- 2002-12-24 ISPMan and OTRS - our tip for ISP solutions!
- 2002-11-25 New i18n mailing list!
- 2002-10-25 OTRS 0.5 BETA8 available!
- 2002-09-06 OTRS at the international PHP 2002 conference (2002-11-06)
- 2002-09-05 New mirror at gwdg.de
- 2002-08-06 OTRS 0.5 BETA7 available!
- 2002-07-27 OTRS at the LinuxWorld Expo Frankfurt (2002-10-30)
- 2002-07-24 Our tip for ISP solutions!
- 2002-07-02 New banners and logos!
- 2002-06-17 OTRS 0.5 BETA6 available!
- 2002-06-08 New developer mailing!
- 2002-06-04 New documentation auto build function!
- 2002-05-27 OTRS 0.5 BETA5 available!
- 2002-05-07 OTRS 0.5 BETA4 available!
- 2002-04-29 Web CVS!
- 2002-04-28 Screenshots updated!
- 2002-04-17 OTRS 0.5 BETA3 available!
- 2002-04-09 OTRS 0.5 BETA2 available!
- 2002-02-05 Demo System Online!
- 2002-02-02 New mailing-list system!
- 2002-01-30 Bug tracing tool!
2001
- 2001-12-26 On Time!
- 2001-11-29 Second mile stone!
- 2001-11-11 First mile stone!
- 2001-11-02 Project start!
Copyright © 2001-2010 OTRS Team, All Rights Reserved.
