The OTRS Team is pleased to announce a major bug fix release, OTRS 2.2.3.
Fixes:
Bug #2265 - OTRS on IIS6 - the Package Manager is displaying a error after installing a package (header not complete). But package got installed corectly.
Bug #2230 - OTRS on IIS6 - was not able to login, redirect/loop problem after login.
Bug #2245 - Responsible / Owner Field was not working for all users selection in the Email-Ticket form.
Bug #2203 - OTRS was not able to create/verify correct pgp signs if utf8 is used in email.
Bug #2202 - Kernel::System::Email::SMTP is sending "localhost.localdomain" in smtp hello, some server rejecting this ("Host not found").
Bug #2024 - Problem with agent authentication via LDAP with ADS-Groups and content of DN like "Some\, Name". Was not able to login. Got an LDAP syntax error.
Bug #2156 - External customer database is not working, if it's configured the following error message appears ("Got no MainObject in Kernel/System/DB.pm line 85").
Bug #2155 - Std-Attachments are not usable in agent ticket compose screen (no std attachments are shown in compose screen).
Bug #2134 - PDF print is creating damaged pdf files with PDF::API2 0.56 or smaller. Added check to use no older PDF::API2 modules.
Bug #940 - After owners unlock ticket and a follow-up arrives the system, all agents which selected the queue of this ticket get and follow up message. In this follow up message the name was always the current owner and not the recipient of the email (which should be).
Bug #2001 - Added not shown escalation times and the responsible in any print views.
And some other small bug fixes (for detail see ChangeLog).
Enhancements
Improved system speed of escalation calculation if many open ticket > 2000) are there.
Improved Agent Notifications. Salutation of notfication recipient is now using real name of recipient instead of real name of current ticket owner.
[ftp://ftp.otrs.org/pub/otrs/]
[full announcement]
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