OTRS - Open Ticket Request System 2008-9-5
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2008-06-26: OTRS 2.3.0 beta3 (Bora Bora) is released!

The OTRS Team is pleased to announce the release of OTRS 2.3.0 beta3.
Changes:

  • Fixed bug# 1565 - A responsible Agent wasn't updated when a new phone or e-mail ticket was created.
  • Fixed bug# 2957 - Merged ticket wasn't shown as 'canceled' in the linked objects table.
  • Fixed bug# 2969 - Users were unable to pass the login screen, error message: 'undefined value as a HASH reference at Kernel/System/Ticket/ IndexAccelerator/RuntimeDB.pm line 57'.
  • Fixed bug# 2979 - Agents were unable to work on tickets, even with rw permissions error message: "no permission".
  • Fixed bug# 2980 - Every time when IMAP or IMAPs was executed, Agents got a cron email (message: 'use of uninitialized value in numeric gt (>) at')
  • Fixed bug# 3005 - AJAX functionality in the phone and email ticket mask wasn't working for Service and SLAs.
  • [ftp://ftp.otrs.org/pub/otrs/] [full announcement]
     

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