OTRS - Open Ticket Request System 2008-8-7
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2008-01-28: OTRS 2.2.5 (Ipanema) is released!

The OTRS Team is pleased to announce a minor bug fix release, OTRS 2.2.5.

Fixes:
  • Bug #2166 - Fixed issue with HTML-mails sent by MS Outlook 2003 / long dash was not shown as dash in email body, but dropped silently.
  • Bug #1428 - Fixed issue with white-spaces in UTF-8 email subjects (specifically in Russian, Chinese and Japanese).
  • Bug #2479 - Fixed problem with large attachments (> 3MB) (on Oracle DB).
  • Bug #2581 - Fixed issue with follow-ups, when ticket#: xxxxxxx was copied from the Web interface into a new email subject.
  • Bug #1148 - Fixes loss of attachments when splitting a ticket.
  • Bug #1120 - Fixed TO recipients which were sometimes dropped in a ticket reply.
  • Bug #2601 - Only agents with rw permissions were listed in the inform agent selection of a note screen (note permission need to be activated via SysConfig first). Now all agents with note permissions are displayed.
  • Bug #2491 - Fixed crash after initial login on a virgin installation on fedora 7, fedora 8, altlinux and ActiveState Perl on win32.
  • Bug #1687 - Fixed Wrong New message! hint on queue with Customer State Notify activated.
  • Bug #2227 - Fixed not working XML Storage on MS SQL database if special content was used.
  • Bug #977 - Fixed agent notification for new tickets created in the Web interface if CustomerGroupSupport is enabled.
  • And some other small bugfixes.

  • Enhancements:
  • Added new Vietnamese translation. Thanks to Nguyen Nguyet. Phuong!

  • [ftp://ftp.otrs.org/pub/otrs/] [full announcement]
     

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