OTRS - Open Ticket Request System 2008-9-5
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2008-06-15: OTRS is talking with SugarCRM

SugarCRM is a Customer Relationship Management (CRM) software. Florian Treml started a project to connect SugarCRM with OTRS. If you use OTRS and SugarCRM you will be able to sync OTRS Tickets with Sugar Cases.

[http://en.wikipedia.org/wiki/SugarCRM] [http://www.sugarforge.org/projects/zuckersync4otrs/]
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