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2009-01-22: OTRS 2.3.4 (Bora Bora) is released!

The OTRS Team is pleased to announce the latest stable release of OTRS 2.3.

Enhancements:

Updated Chinese translation, thanks to Never Min!

New Support Assessment module included - The integrated Support Assessment tool allows you to check relevant Installation and configuration settings in order to optimize your OTRS. Therefor the integrated module checks several system components e.g. database, operating system, webserver and OTRS itself.

Bugfixes:

Bug #3459 - Tickets in the state "pending" were not escalated but were shown in the escalation overview with a false timestamp calculation (34512 days).

Bug #3367 - Escalation of a first response was not stopped by an external notification (which was working in OTRS 2.2.x).

Bug #2730 - Sending mails to MS Exchange Server 2007 failed with Message: "Bad file descriptor!". It was a network connection issues. Added a workaround to force the system trying to send it 3 times before giving up.

[ftp://ftp.otrs.org/pub/otrs/] [full announcement]

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2010

2010-03-11 OTRS at Chemnitz Linux Days
2010-03-04 OTRS::ITSM Back from Pink Elephant
2010-02-15 OTRS @ CeBIT
2010-02-15 OTRS::ITSM @ Pink Elephant
2010-02-08 OTRS on Windows - Update vs. Upgrade.
2010-02-08 OTRS 2.4.7 is released (security related)!
2010-01-30 OTRS admin training between 15/02/2010 and 17/02/2010 (German)!
2010-01-29 OTRS, new look and feel and a new face for the community!
2010-01-27 OTRS admin training between 08/03/2010 and 10/03/2010 (German)!
2010-01-12 OTRS 2.4.6 (Aitutaki - One Foot Island, Cook Island) is released!

2009

2009-12-25 Merry Christmas!
2009-12-23 Thanks for making OTRS 2.4 such a success!
2009-12-23 OTRS AG to be listed at the stock exchange!
2009-12-22 OTRS at the CeBIT in Hannover, Germany (March 2-6, 2010)
2009-12-11 OTRS.org adds a new search feature to speed you in finding help!
2009-11-12 OTRS admin training between 07/12/2009 and 09/12/2009 (German)!
2009-10-23 OTRS @ Pink Elephant's ITSM Conference and Exhibition in Feb 2010
2009-10-19 OTRS 2.4.5 (Aitutaki - One Foot Island, Cook Island) is released!
2009-09-25 Meet ((otrs)) at the IIR Service Desk Forum 2009 in Mainz, Germany
2009-09-18 Spanish OTRS forum
2009-09-15 1st German open source golf tournament
2009-09-14 OTRS on IRC
2009-09-11 Screencast - How to upgrade OTRS on Windows
2009-09-10 Screencast - How to install OTRS on Windows
2009-09-05 OpenNMS extension for OTRS 2.4 is available!
2009-09-02 OTRS 2.4.4 (Aitutaki - One Foot Island, Cook Island) is released!
2009-08-18 OTRS 2.4 - The Dashboard in a Nutshell
2009-08-16 OTRS in Persian
2009-08-14 OTRS 2.4.3 (Aitutaki - One Foot Island, Cook Island) is released!
2009-08-11 OTRS 2.4 - New Features on YouTube!
2009-08-10 OTRS admin training between 28/09/2009 and 30/09/2009 (German)!
2009-07-29 OTRS 2.4.2 (Aitutaki - One Foot Island, Cook Island) is released!
2009-07-27 OTRS::ITSM 1.3.1 for OTRS 2.4 (Whitehaven Beach) released!
2009-07-25 Sys-Admin loves OTRS :-)
2009-07-22 OTRS 2.4.1 (Aitutaki - One Foot Island, Cook Island) is released!
2009-07-10 OTRS 2.4.0 beta5 (Aitutaki Beach) is released!
2009-07-09 Feedback from the Community! Translation update!
2009-07-07 Your help is needed! Update the OTRS 2.4 translation files.
2009-07-01 OTRS 2.4.0 beta4 (Aitutaki Beach) is released!
2009-06-09 OTRS 2.4.0 beta3 (Aitutaki Beach) is released!
2009-05-18 OTRS 2.4.0 beta2 (Aitutaki Beach) is released!
2009-04-20 OTRS 2.4.0 beta1 (Aitutaki - One Foot Island, Cook Island) is released!
2009-02-16 OTRS admin training between 27/04/2009 and 29/04/2009 (German)!
2009-01-22 OTRS 2.3.4 (Bora Bora) is released!

2008

2008-12-31 Brand new plugin checks for Nagios to monitor OTRS!
2008-11-27 OTRS admin training between 26/01/2009 and 28/01/2009 (German)!
2008-11-21 Meet OTRS at Service Desk Forum 2008 (November 24-25) in Mainz, Germany
2008-11-12 OTRS meets openNMS!
2008-10-20 The SIRIOS 2.2 modules for OTRS 2.3 are released
2008-10-08 SIRIOS 2.2.0 beta2 is released!
2008-10-07 OTRS 2.3.3 (Bora Bora) is released!
2008-09-24 SIRIOS 2.2.0 beta1 is released!
2008-09-11 Meet OTRS at Nagios Conference 2008 (September 11-12), Nuremberg, Germany
2008-08-25 OTRS 2.3.2 (Bora Bora) is released!
2008-08-14 OTRS admin training between 13/10/2008 and 15/10/2008 (German)!
2008-08-05 OTRS 2.3.1 (Bora Bora) is released!
2008-07-22 OTRS 2.3.0 rc1 (Bora Bora) is released!
2008-07-07 OTRS 2.3.0 beta4 (Bora Bora) is released!
2008-07-05 Your help is needed! Update the OTRS 2.3 translation files.
2008-06-26 OTRS 2.3.0 beta3 (Bora Bora) is released!
2008-06-15 OTRS is talking with SugarCRM
2008-06-04 OTRS 2.2.7 (Ipanema) in 26 languages released!
2008-06-02 OTRS 2.3.0 beta2 (Bora Bora) is released!
2008-05-19 OTRS 2.3.0 beta1 (Bora Bora) is released!
2008-05-09 OTRS admin training between 30/06/2008 and 01/07/2008 (German)!
2008-05-06 CNET.com Blog: OTRS an open-source ticket system worth watching
2008-05-05 OTRS::ITSM 1.1.1 (Whitehaven Beach) released!
2008-04-09 FAQ 1.3.1 is released!
2008-03-31 OTRS 2.2.6 (Ipanema) is released!
2008-03-20 OTRS is available at JumpBox.com!
2008-01-28 OTRS 2.2.5 (Ipanema) is released!
2008-01-15 OTRS admin training between 18/02/2008 and 19/02/2008 (German)!

2007

2007-11-27 OTRS admin training between 11/12/2007 and 12/12/2007 (German)!
2007-11-10 Short intro how OTRS.org is improving the quality of OTRS
2007-11-07 OTRS 2.2.4 (Ipanema) is released!
2007-11-05 Known Error Report: OTRS 2.2.3 memory leak!
2007-09-18 OTRS 2.2.3 (Ipanema) is released!
2007-08-03 OTRS 2.2.2 (Ipanema) is released!
2007-08-03 OTRS::ITSM 1.0.2 (Whitehaven Beach) is released!
2007-07-15 ((otrs))-Team at JP Morgan Chase Corporate Challenge in Frankfurt (germany)!
2007-07-14 Jobs at ((otrs))!
2007-07-02 OTRS 2.2.1 (Ipanema) is released!
2007-07-02 OTRS::ITSM 1.0.1 is released!
2007-06-20 Request for help to update the OTRS 2.2 translation tables.
2007-06-19 OTRS 2.2.0 rc1 (Ipanema) is released!
2007-06-01 World Domination: The success story of Linux- and Open-Source-rollout at german Federal Foreign Office
2007-05-29 OTRS 2.2.0 beta4 (Ipanema) is released!
2007-05-29 OTRS 2.0.5 (Klong Jark Beach) is released!
2007-05-29 OTRS::ITSM 1.0 beta4 (Whitehaven Beach) is released!
2007-05-07 OTRS 2.2.0 beta3 (Ipanema) is released!
2007-04-19 Meet OTRS.org at MySQL Conference and Expo (April 23-26) in Santa Clara, California (USA)
2007-04-17 OTRS::ITSM 1.0 beta2 (Whitehaven Beach) is released!
2007-04-16 OTRS 2.2.0 beta2 (Ipanema) is released!
2007-04-12 OTRS 2.1.7 (Playa Esmeralda) is released!
2007-04-02 OTRS 2.2.0 beta1 (Ipanema) is released!
2007-03-02 OTRS 2.1.6 (Playa Esmeralda) is released!
2007-02-14 RSS Feed now available for OTRS.org news!
2007-01-27 OTRS 2.1.5 (Playa Esmeralda) is released!

2006

2006-12-18 OTRS 2.1.4 (Playa Esmeralda) is released!
2006-11-21 OTRS 2.1.3 (Playa Esmeralda) is released!
2006-10-26 OTRS 2.1.2 (Playa Esmeralda) is released!
2006-10-11 Meet OTRS at Open Source meets Business 2007-01-24 till 2007-01-26, Nuremberg
2006-10-05 OTRS 2.1 (Playa Esmeralda) is released!
2006-09-29 OTRS 2.1 Stable Release comes out Oct. 5th. 2006
2006-08-31 OTRS 2.1.0 beta2 (Playa Esmeralda) is released!
2006-08-02 OTRS 2.1.0 beta1 (Playa Esmeralda) is released!
2006-06-20 Job opportunity at ((otrs)) - Join the Original!
2006-05-26 New OTRS.org Sponsors: IP Exchange GmbH and Thomas-Krenn AG!
2006-05-09 The official SIRIOS.org homepage is now online!
2006-04-25 Meet OTRS.org on LinuxTag 2006 at Wiesbaden (2006/05/03 until 2006/05/06)
2006-03-29 OTRS advanced training between 2006/05/03 and 2006/05/05 (German)!
2006-02-27 OTRS goes ITIL

2005

2005-12-23 OTRS wish merry christmas and a happy new year!
2005-11-22 OTRS 2.0.4 (Klong Jark Beach) released!
2005-10-07 OTRS 2.0.3 (Klong Jark Beach) released!
2005-09-27 OTRS advanced training between 10/10/2005 and 12/10/2005 (German)!
2005-08-22 OTRS 2.0.2 (Klong Jark Beach) is available!
2005-08-20 Over 8500 downloads of OTRS 2.0!
2005-08-01 OTRS 2.0.1 (Klong Jark Beach) is available!
2005-07-20 OTRS 2.0.0 beta6 (Klong Jark Beach) is available!
2005-07-14 Jobs at ((otrs))!
2005-07-06 OTRS 2.0.0 beta4 (Klong Jark Beach) is available!
2005-05-17 OTRS 2.0.0 beta2 (Klong Jark Beach) is available!
2005-05-09 OTRS advanced training between 23/05/2005 and 25/05/2005 (German)!
2005-05-02 OTRS 2.0.0 beta1 (Klong Jark Beach) is available!
2005-04-15 OTRS 2.0 Beta 1 will be availabe on 1 Mai 2005.

2004

2004-10-18 OTRS 1.3.2 (Sandy Beach) is available!
2004-09-30 1. place in "Open Source Best Practice Award"!
2004-09-28 OTRS in the IT magazine "iX" (10/2004)!
2004-09-22 OTRS 1.3.1 (Sandy Beach) is available!
2004-09-08 OTRS 1.3 Beta 4 (Sandy Beach) Released
2004-08-25 OTRS 1.3 Beta 3 (Sandy Beach) Released
2004-08-22 OTRS 1.3 (South Beach) ahead!
2004-07-08 OTRS 1.2.4 (South Beach) is available!
2004-06-16 OTRS at the LinuxTag (Karlsruhe, Germany / 2004-06-24)
2004-04-08 OTRS 1.2.3 (South Beach) is available!
2004-03-06 OTRS at Chemnitzer Linux-Tag
2004-02-23 OTRS 1.2.2 (South Beach) is available!
2004-02-16 OTRS 1.2.1 (South Beach) is available!
2004-02-09 OTRS 1.2 Beta 3 (South Beach) is available!
2004-02-02 OTRS 1.2 Beta 2 (South Beach) is available!
2004-01-22 OTRS 1.2 Beta 1 (South Beach) is available!

2003

2003-12-27 Jobs at ((otrs.de))!
2003-08-29 ((otrs.de)) -> commercial support for the OTRS
2003-07-13 OTRS 1.1.3 (Bondi Beach) is available!
2003-06-01 OTRS 1.1.2 (Bondi Beach) is available!
2003-05-29 Linux-Magazine (July 2003)
2003-05-14 OTRS at LinuxWorld (San Francisco (CA), USA / 2003-08-06)
2003-05-06 OTRS at LinuxTag (Karlsruhe, Germany / 2003-07-12)
2003-05-01 OTRS 1.1.1 (Bondi Beach) is available!
2003-04-24 OTRS 1.1.0 RC2 is available!
2003-04-16 OTRS 1.1.0 RC1 is available!
2003-03-10 OTRS 1.0.2 (Sunset Beach) is available!
2003-02-14 OTRS 1.0.1 (Sunset Beach) is available!
2003-02-04 OTRS 1.0.0 RC3 is available
2003-01-19 OTRS 1.0.0 RC2 is available
2003-01-09 OTRS 1.0.0 RC1 is available

2002

2002-12-24 ISPMan and OTRS - our tip for ISP solutions!
2002-11-25 New i18n mailing list!
2002-10-25 OTRS 0.5 BETA8 available!
2002-09-06 OTRS at the international PHP 2002 conference (2002-11-06)
2002-09-05 New mirror at gwdg.de
2002-08-06 OTRS 0.5 BETA7 available!
2002-07-27 OTRS at the LinuxWorld Expo Frankfurt (2002-10-30)
2002-07-24 Our tip for ISP solutions!
2002-07-02 New banners and logos!
2002-06-17 OTRS 0.5 BETA6 available!
2002-06-08 New developer mailing!
2002-06-04 New documentation auto build function!
2002-05-27 OTRS 0.5 BETA5 available!
2002-05-07 OTRS 0.5 BETA4 available!
2002-04-29 Web CVS!
2002-04-28 Screenshots updated!
2002-04-17 OTRS 0.5 BETA3 available!
2002-04-09 OTRS 0.5 BETA2 available!
2002-02-05 Demo System Online!
2002-02-02 New mailing-list system!
2002-01-30 Bug tracing tool!

2001

2001-12-26 On Time!
2001-11-29 Second mile stone!
2001-11-11 First mile stone!
2001-11-02 Project start!