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2010-01-29: OTRS, new look and feel and a new face for the community!

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We have taken the time to give OTRS.org a facelift. In doing this, we have restructured our site not only for the value or a new look but to try to bring more of the Web 2.0 features to the community that are synonymous with surfing the web today. Some features help to promote us as a project, and some are there in order to give you, our community, a voice.

The new features are:

  • A new more intuitive layout.
  • A follow us on Twitter link.
  • A badge for Digging news articles to help spread the word about OTRS.
  • A direct link to our YouTube channel. Select Discover it > Screencasts.
  • A badge to facilitate signing up for the announce list, getting the news at your front door.
  • Commenting on news posts, giving you a voice. Comments can be left when viewing the full article.

A great big thanks to our R&D team for dedicating hours of design implementation work to get this wonderful design up and running!

Features that have been taken off line are the FAQ. We are in the process of redesigning, reviewing and restructuring this. If you are interested in helping, please mail your information to info@otrs.org. We hope to have it back on-line as soon as possible. More features will be coming soon, so keep on the look out as our community grows!

Any feedback about the design, or bugs in it, is warmly welcomed at feedback@otrs.org. Please keep up the good work promoting OTRS in the way that you have been: Using it, Sharing it and Discussing it! This is just the beginning of an exciting new era for OTRS, as a Software and a Community!

--
Shawn Beasley

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