Skip to Navigation

Release Note

Release:OTRS 2.4.2
Type:Patch
Date:2009-07-29

Changes

We are proud to announce that the latest stable release of OTRS 2.4 codename: Aitutaki Beach has been released.

Learn more about all new OTRS 2.4 features!

Enhancements

o Updated Chinese Simple translation, thanks to Never Min!
o Updated Swedish translation, thanks to Mikael Mattsson!

Bugfixes

o Bug# 4054 - Bulk-action did not adjust the ticket state when the tickets priority had been disabled.
o Bug# 3904 - Signing Mails with PGP or S/MIME was not possible in AgentTicketEmail. No sign option was available.
o Bug# 3984 - RichText/HTML Notifications - Links to OTRS were not "clickable" when using thunderbird as E-Mail client.
o Bug# 4038 - Entering text for RTL languages like Persian was impossible within the rich text mode.
o Bug# 4046 - Dashboard New/Open did not show anything in "New Tickets" and "Open Tickets" section when using PostgreSQL as database backend.
o Bug# 2304 - Two notifications (OwnerUpdate and Note) were sent when the tickets owner wass changed.
o Bug# 2495 - Annoying Responsible Update Notifications were sent when a responsible person was changed.
o Bug# 4027 - RichText: Incoming E-Mails written with MS Outlook and MS Word as rich text editor seemed to be empty. The written message was shown incomplete in the ticket zoom view.
o Bug# 4026 - Quote in Auto-Responses of new tickets which were created over the web interface were not plain text (HTML got quoted). Quote in Auto-Responses based on E-Mails were working fine.

For full Changes-File see: http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.943&view=markup

Important for Upgrading

For those folks who are using OTRS 2.3 and want to upgrade to 2.4 please read the UPGRADING and INSTALL files.

Download

SUSE Linux / openSUSE

RedHat Linux / Fedora Core

Win-Installer (otrs4win)

  • OTRS 2.4.2 for win - 47 MB
    MD5 5050904dd764067038762ab43ba2bf58
    (Please note that our Win32 version has not yet undergone thorough tests for production-awareness. Updates from OTRS 2.3.* and 2.4.* are possible, please read FAQ#4200301!)

Source Archive - tar.gz