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Release Note

Release:OTRS 2.4.4
Type:Patch
Date:2009-09-02

Changes

We are proud to announce that the latest stable release of OTRS 2.4 codename: Aitutaki Beach has been released.

Learn more about all new OTRS 2.4 features!

Enhancements

o Added "MyQueues" and "Watched" (if feature is enabled) -Filter and "Priority-Colors" like in the existing Ticket-Overview-"S" (on mouse over) to ticket overviews in dashboard!

Bugfixes

o Bug# 4150 - US/English Date Format not available. The United Kingdom date format was used.
o Bug# 4072 - Fixed an error when using the rich text editor in combination with ArticleStorageFS as your attachment backend. The inline attachments were properly displayed in the email, but broken in the web interface.
o Bug# 4011 - Adding a postmaster email filter to the Kernel/Config.pm was not possible. The error generated was: "Kernel/System/PostMaster/Filter/Match.pm global symbol $Prefix not declared".
o Bug# 4154 - Signature separator used in the compose templates was wrong.
o Bug# 4149 - The "TicketCreate" event, used for event based notification, did not have access to Article attributes due to the creation time of the article. The sender of the original article could not be used in the notification.
o Bug# 4073 - In some cases, attachments in the original article would not be added when using the forward function.
o Bug# 4161 - Because of not correctly working permission cache, in some special cases (systems with over 4000 agents, 2000 groups and 12000 queues), lag times of about 18 sec. were noticed for actions like: edit, note, or compose answer.
o Bug# 4122 - Spell checker does not work with the Rich Text Editor.
o Bug# 2768 - Downloading attachments, with non-ASCII characters in the filename, broke the file name when downloading using IE.

Notice:

When upgrading from OTRS 2.4.x to 2.4.4, you may get an error message in the ticket create or add note screen: "Navigation bar FullSpell is not existing", just empty your web browser cache (e. g. restart your web browser).

For full Changes-File see: http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.977&view=co

Important for Upgrading

For those folks who are using OTRS 2.3 and want to upgrade to 2.4 please read the UPGRADING and INSTALL files.

Download

openSUSE / SLES

Fedora Core / RHEL / CentOS

Win-Installer (otrs4win)

  • OTRS 2.4.4 for win - 47 MB
    MD5 244ad82be611f2a053b1f0c4c8254ada
    (Please note that our Win32 version has not yet undergone thorough tests for production-awareness. Updates from OTRS 2.3.* and 2.4.* are possible, please read FAQ#4200351!)

Source Archive - tar.gz