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Release Note

Release:OTRS 2.4.5
Type:Patch
Date:2009-10-19

Changes

We are proud to announce that the latest stable release of OTRS 2.4 codename: Aitutaki Beach has been released.

Learn more about all new OTRS 2.4 features!

Enhancements

o Updated French translation, thanks to Remi Seguy!
o Updated Spanish translation, thanks to Gustavo Azambuja and Emiliano Augusto!

Bugfixes

o Bug# 4233 - Attaching a file in AgentTicketCompose screen will reset the state field.
o Bug# 4257 - Event based notification not triggered upon Queue Update event.
o Bug# 4232 - Spell checker not working in customer interface.
o Bug# 4255 - RichText is not coupled with RichTextViewing. Rich text is displayed, even if the text/plain MIME part is available. RichText functionality is now coupled As soon as RichText is turned off, viewing will be in text/plain. If you want to have the old behavior, you can use an config option "Ticket::Frontend::ZoomRichTextForce" to enable RichTextViewing even RichText is disabled.
o Bug# 4292 - Email tag:"" in body breaks body text during a ticket split. Text will be lost in new ticket.
o Bug# 4189 - Rich text editor inserts a blank line in every text editor field per default - not wanted.
o Bug# 4188 - Moving junk mails unnecessarily need subject and body in note.
o Bug# 2087 - AgentTicketMove screen does not consider responsible feature for permission check on move.
o Bug# 4226 - "Previous owner" always empty when a new owner must be defined (Note, Close, Pending, Owner and Responsible screen).
o Bug# 4355 - SLA dropdown does not populate in AgentTicketEmail screen.
o Bug# 4348 - Upcoming Events in the Dashboard is not cached on a per-user basis (displayed events may be not related to logged in user).
o Bug# 4248 - Follow-up email contains the ticket number two times in special cases.
o Bug# 3793 - UTF-8 PostgreSQL database encode issues on incoming emails (problems to handle broken charset emails).

Notice:

When upgrading from OTRS 2.4.x to 2.4.5, you may get an error message in the ticket create or add note screen: "Navigation bar FullSpell is not existing", just empty your web browser cache (e. g. restart your web browser).

For full Changes-File see: http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.993.2.44&view=co

Important for Upgrading

For those folks who are using OTRS 2.3 and want to upgrade to 2.4 please read the UPGRADING and INSTALL files.

Download

openSUSE / SLES

Fedora Core / RHEL / CentOS

Win-Installer (otrs4win)

  • OTRS 2.4.5 for win - 47 MB
    MD5 accca319513c25c77beffb5b54677f54
    (Please note that our Win32 version has not yet undergone thorough tests for production-awareness. Updates from OTRS 2.3.* and 2.4.* are possible, please read FAQ#4200351!)

Source Archive - tar.gz