Release Note

Release:	OTRS 2.4.7
Type:	Security (* update recommended)
Date:	2010-02-08

Changes

We are proud to announce that the latest stable release of OTRS 2.4 codename: Aitutaki Beach has been released.

Learn more about all new OTRS 2.4 features!

Security

o	OSA-2010-01 - Vulnerability in OTRS-Core allows SQL-Injection.

Bugfixes

o	Bug# 4754 -	Multiple tickets get created with a huge POP3 Mailbox - more then 2000 email in the box. Error message: ("Deep recursion on subroutine").
o	Bug# 4770 -	Attachments are stripped/not shown from outgoing emails in some scenarios with ms exchange.
o	Bug# 4735 -	TicketFreeTime option in Customer frontend for ticket search does not work as expected (only every second is used).
o	Bug# 4818 -	Removed inline image of forwarded message and compsing answers in agent interface are still included.

Notice:

When upgrading from OTRS 2.4.x to 2.4.7, you may get an error message in the ticket create or add note screen: "Navigation bar FullSpell is not existing", just empty your web browser cache (e. g. restart your web browser).

For full Changes-File see: http://source.otrs.org/viewvc.cgi/otrs/CHANGES

Important for Upgrading

For those folks who are using OTRS 2.3 and want to upgrade to 2.4 please read the UPGRADING and INSTALL files.

Download

openSUSE / SLES

OTRS 2.4.7 for SLES 11 RPM - 15 MB
MD5 64d6f67049c4b147601545460f3d9897
OTRS 2.4.7 for SLES 10 RPM - 15 MB
MD5 fe310dd5c0d0bb800dccc1e970afeaa9
OTRS 2.4.7 for openSUSE 11.x RPM - 15 MB
MD5 64d6f67049c4b147601545460f3d9897
OTRS 2.4.7 for openSUSE 10.x RPM - 15 MB
MD5 fe310dd5c0d0bb800dccc1e970afeaa9
OTRS 2.4.7 for SUSE Linux 9.1,9.2,9.3 RPM - 15 MB
MD5 24ce79ad1abf3ee7b3a1727af8833de9

Fedora Core / RHEL / CentOS

OTRS 2.4.7 for RHEL 4,5,6 + CentOS 4,5,6 RPM - 15 MB
MD5 578070ba8ddf62074eab0f43d17d5d3d
(Note, if you use Fedora Core, you need to disable SELINUX in /etc/selinux/config)
OTRS 2.4.7 for Fedora Core 4,5,6,7,8,9,10,11 RPM - 15 MB
MD5 578070ba8ddf62074eab0f43d17d5d3d
(Note, if you use Fedora Core, you need to disable SELINUX in /etc/selinux/config)
OTRS 2.4.7 for Fedora Core 1,2,3 RPM - 15 MB
MD5 6e02958ff98d56e09c36730852fe6dfe
(Note, if you use Fedora Core, you need to disable SELINUX in /etc/selinux/config)

Win-Installer (otrs4win)

OTRS 2.4.7 for win (with StrawberryPerl) - 47 MB
MD5 0663b2e320f49eced27cd19e9de4b268
(Please note that our Win32 version has not yet undergone thorough tests for production-awareness. Updates from OTRS 2.3.* and 2.4.* are possible, please read FAQ#4200351!)
OTRS 2.4.7 for win (with OTRSperl + mod_perl - BETA RELEASE) - 47 MB
MD5 9440d68226f51a7b345132d25a11f1e3
(Please note that our Win32 version has not yet undergone thorough tests for production-awareness. Updates from OTRS 2.3.* and 2.4.* are possible, please read FAQ#4200351!)

Source Archive - tar.gz

OTRS 2.4.7 tar.gz - 15 MB
MD5 1295255918f32150b35b73df1afd0b0c
OTRS 2.4.7 tar.bz2 - 13 MB
MD5 d233b500ec996c00b284ce1d241ea172
OTRS 2.4.7 zip (win32 platform) - 16 MB
MD5 f786229c8410435fd57630235d2fad24